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"An internal error occured. If the problem persists, contact your administrator" at save or open

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hi,

often I have the following fenomenon.

We work with MS Project 2010 and Enterprise project server 2010

When I try to save my project file, I get the error shown in the title of this thread. No reference to any error ID. The eventlog learns nothing more:

Microsoft Project

An internal error occurred.

If this problem persists, contact your administrator.

P1: 900001

P2: 14.0.6029.1000

P3:

P4:

I'm unable to save the project to the server. Of course it's impossible to check in or publish becouse these actions start with a save action.

This does not happen always, but today I happend almost permanently.

What did I already try:

  1. disconnect from server, save the project. This went fine. Close and restart project. Went fine. I got the status message "data synchronised to server" but when I tried to save the next time (in connected mode), I got the same error. Closed and restarted project. Got the message when opening the project. clicked OK, the project opened correctly afterwards. Tried to save --> same error. In the backgroundpanel>options>save>clean up cache...>projects checked out to you was empty. Howerver in the project center the same project was shown checked out to me.
  2. So I though it could be a caching problem, browsed to the cache location and removed the cache folder. but no result. Opening a project resulted in the same problem.
  3. renamed the office 2010 folder (14) from %Application Data%\microsoft\ms project, same result.
  4. recreated my Project server account: same result

Does anybody have any idea of what is happening.

I repeat the above is not happening all the time, it happens sometimes, but it happens to any project and any user.

thanks for the help


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