Hello,
I have a client wanting to use the entire 4,000 char limit applied to ECFs Project fields.
The field is an 'Initiative Comments History' field, config as an ECF of type Text, custom attributes = Multi lines of Text.
The problem our users have noticed is that what is entered into this field doesn't always relate to the error message, i.e. 'Initiative Comments History field cannot be longer than 4000 characters. When using rich text formatting, this limit depends on the extent of the formatting and may be less than 4000 characters.'
E.g. If a user pastes text from a word doc (ie. 3,344 chars inc spaces) into a PDP containing the field the system will accept the update when you hit the save button. However if you add a couple of chars, the error message above is displayed.
Anyone noticed this behaviour before? Many thanks in advance.